AI engineering for enterprise · Building since 20164 products · run on our own ops · 30+ enterprise clients

Government Sydney

Digital Public Services for the River City

Banao delivers secure, accessible platforms that help Sydney’s government deliver real impact—making it easier for locals to access services, information, and support.

The first call is free · 45 minutes · no obligation

What we deliver

QLD Standards, Security & Compliance

Reduce paperwork, increase transparency, and serve communities more efficiently—Banao’s solutions help agencies modernise and build public trust.

WCAG Accessibility

Fully accessible for all citizens—screen reader and language support included.

Document Automation

Digital forms, e-signatures, and workflow automation reduce manual errors and admin.

Open Data & Reporting

Enable transparency and public trust with open data modules and real-time dashboards.

Secure Role-Based Access

Granular permissions for staff, contractors, and external partners.

Multi-Channel Communication

Email, SMS, and push notifications keep Sydney citizens informed and engaged.

Continuous Regulatory Updates

Always up to date with evolving QLD policy and service standards.

How we deliver

How We Build Government Platforms for Sydney

  1. 01

    Needs Analysis & Stakeholder Mapping

    We partner with Sydney public sector teams to define compliance, citizen journeys, and digital goals for the city.

  2. 02

    Service Portal & Workflow Design

    Portals for applications, forms, payments, and document management—integrated with QGov and local council systems.

  3. 03

    Security, Privacy & Accessibility Testing

    Rigorous testing for data protection, accessibility (WCAG), and Queensland privacy law compliance at every stage.

  4. 04

    Integration with Legacy & State Systems

    Connect with existing databases and Queensland identity or payment platforms for seamless services.

  5. 05

    Deployment & Staff Training

    Phased rollout with training for council staff and support for citizens—ensuring smooth adoption.

  6. 06

    Continuous Improvement & Support

    Monitor platform usage, update features, and adapt to QLD policy changes—keeping Sydney’s digital services ahead.

Recent work

Sydney Public Sector Projects

HUMMCARE

Hummcare’s compliance-ready patient portal and digital forms simplified reporting for Sydney health authorities.

HappiMynd

HappiMynd’s secure data platform enabled city wellness programs to run confidentially and at scale.

POSHN

POSHN’s digital workflow modules help Sydney city council process grants and community engagement more efficiently.

Client reviews

Government Wins in Sydney

Permit processing is now digital, transparent, and much quicker. Banao brought our council into the digital age.

Jabez ZinabuIT Manager, Sydney City Council

Audits and accessibility are a breeze. Our team and the public love the new platform.

RaviKantDirector, QLD State Agency

FAQ

Frequently asked questions

What’s unique about government tech in Sydney?

Strict privacy laws, diverse communities, and the need for true accessibility—our platforms are built to meet all these challenges.

Can you migrate legacy systems?

Yes—data migration, integration, and training are included in every project.

How quickly can we launch?

Typical rollouts are phased—core features in 2–4 months, with enhancements ongoing.

Do you offer local support?

Yes—our Sydney-based team supports agencies city-wide.

Get started

Let's build it together

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